Terms and Conditions
Ninabess.COM TERMS AND CONDITIONS OF USE
Ninabess.com is operated by Umbrella Specialist, LLC. Throughout this agreement, Umbrella Specialist, LLC is referred to as Umbrella Specialist, “us”, “we”, and “our”. These terms and conditions of use (“Terms of Use”) constitute a legal agreement between you and us. Please read these Terms of Use entirely before continuing to use the site. Clicking on SUBMIT MY ORDER BUTTON ON THE CHECKOUT PAGE CONFIRMS YOUR AGREEMENT TO OUR TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DISCONTNINUE USING OUR SITE
Return Policy
We believe that in order to have the best possible online shopping experience, our customers should be 100% satisfied with their purchase. So, if you're not happy with your purchase for any reason, just go through our easy self-service return process.
SHIPPING AND DELIVERY
How long will it take to get my order?
- Please allow 1-3 business days processing for all shipping methods. During holiday or special event seasons, processing time may be longer. Diploma frames, chairs and personalized items ship directly from the manufacturers and cannot be shipped UPS Next Day, 2nd Day, or 3-Day Select. On average please allow 4-6 weeks for delivery. Orders are processed during regular business hours, Monday-Friday, 8am-4pm (EST) when the university is open.
PAYMENT
How can I pay for my order?
- We accept The Cornell Store gift card and all major credit cards; Visa, MasterCard, American Express and Discover.